Shipping Policy
With SpotSilk Beauty you get fast shipping and hassle free returns!
Free Shipping
FREE Shipping for all U.S. Orders over $29
For orders under $29 Standard U.S. Shipping is only 4.95
Your order will ship within 24 business hours after you place your order. Most orders placed by 1pm EST will ship the same day. Orders placed after 1pm EST on Friday will ship on Monday.
Standard delivery time is 7-14 calendar days after you place your order, depending on where in the U.S. you are located.
We also offer flat rate expedited shipping for $14.99 via UPS 3-8 Days.
Shipping Outside the U.S.
For orders outside the U.S. we currently offer DHL delivery with all taxes and duties prepaid.
Returns Policy
We have a 90-day money-back guarantee! You can submit your return request at the following link: https://spotsilk.com/return/
Important: If you place your order through TikTok or Amazon, you need to go through the original selling platform to request a refund by doing the following:
1) Go to Order
2) Find the order needed refund
3) Refund Request
4) Click on the Product that needs to be refunded
5) Select the appropriate reason for a refund
Please do not submit a return request for wrong, defective, or damaged items. If you received the wrong item or would like to return/exchange a damaged or defective product, please get in touch with [email protected] for assistance with a replacement or report the issue directly through our Help Center.
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